Accept Donations on iPad All Year Long

Getting started with InteractiveGIVING

  1. StationPRO Kiosk Purchase from Trade South
  2. iPad Purchase with THQ Information Technology
  3. uDynamo Credit Card Reader from Trade South or DHQ/THQ Finance
  4. Four (4) Giving Apps Loaded to iPad
  5. Manage Donations, Receipts and Equipment from Dashboard

Meet the InteractiveGIVING Apps

year-round-app-512x512

A versatile application for multiple event types. Capture electronic donations & critical donor data.

red-kettle-app-512x512

A compliment to the iconic Kettle. Add the ability to capture electronic donations & donor data.

church-app-512x512-1

On Sunday’s don’t forget to utilize the church giving app. Your tithe app for the modern world.

angel-tree-app-512x512

Designed for the Angel Tree program. Get Angel’s sponsored and keep track of Angel Codes.

Help and Support

UPDATE REQUIRED: Switch from AirWatch to Dashboard Apps

We will no longer use the AirWatch service to deliver the 4 Giving Apps to your iPad.

You are now able to go directly to the dashboard from the iPad to download the apps.
Remove

Instructions to Download Giving Apps on iPad Pro

  1. Note: Requires an existing Dashboard, Virtual Merchant and Card Reader Accounts.
  2. Visit InteractiveGIVING Dashboard at giving.sauss.net on the iPad Pro
  3. Sign in with your full email address and dashboard password
  4. Find the Menu icon in the top right corner
  5. Select “Click Here To Download iPad App” button

How to Operate for Donation Acceptance

  1. Connect iPad to Wifi or Mobile Hotspot
  2. Open Desired Giving App
  3. Sign In with Dashboard Credentials (This will connect it to your local account)
  4. Connect Card Reader (Only works with Magtek uDynamo

Note: Out of Service Error means iPad does not have:

  • Internet Connection
  • Card Reader: Charged and Connected to Headphone Jack

Troubleshooting Steps for iPad, Card Reader and Internet Connection

Things to Charge:

  • Charge the iPad, Take the Lightning cable with you. If you have the Station Pro Kiosk, you can keep it connected at all times.
  • Charge the Card Reader. It last for about 100 swipes on battery. Take the Micro-USB cable with you. If you have the Station Pro Kiosk, you can keep it connected at all times.
  • Charge the Mobile Hotspot. Coordinate access to a Wifi Network wherever you will accept donations. If you have purchased a mobile hotspot, you will want to charge it and carry the cable with you. Keep in mind that the apps will not work without internet access.
  • Plug in the kiosk: The Station Pro Kiosk from Trade South allows you to connect all cables internally. You can then connect one master cable from the kiosk to the power source.

Tips and Tricks:

  • Requires Internet and Card Reader
  • Remove iPad Pin or Touch ID Lock (App will play continuously until closed)
  • Keep iPad Gestures Disabled (To prevent Gesture to home screen)
  • Uses Mobile Card Swiper, Please instruct donors to swipe straight down in a single motion.

Meet the InteractiveGIVING Dashboard

Features and Support

Navigating the Dashboard

  1. Note: Requires an existing Dashboard, Virtual Merchant and Card Reader Accounts.
  2. Visit InteractiveGIVING Dashboard at giving.sauss.net on the iPad Pro
  3. Sign in with your full email address and dashboard password
  4. Find the Menu icon in the top right corner
  5. Select “Click Here To Download iPad App” button

Test Mode (Prevent Charges while checking connection and card reader)

  1. Connect iPad to Wifi or Mobile Hotspot
  2. Open Desired Giving App
  3. Sign In with Dashboard Credentials (This will connect it to your local account)
  4. Connect Card Reader (Only works with Magtek uDynamo

Note: Out of Service Error means iPad does not have:

  • Internet Connection
  • Card Reader: Charged and Connected to Headphone Jack

Manage Devices and Campaigns

Tips and Tricks:

  • Requires Internet and Card Reader
  • Remove iPad Pin or Touch ID Lock (App will play continuously until closed)
  • Keep iPad Gestures Disabled (To prevent Gesture to home screen)
  • Uses Mobile Card Swiper, Please instruct donors to swipe straight down in a single motion.

Generate and Schedule Reports

Tips and Tricks:

  • Requires Internet and Card Reader
  • Remove iPad Pin or Touch ID Lock (App will play continuously until closed)
  • Keep iPad Gestures Disabled (To prevent Gesture to home screen)
  • Uses Mobile Card Swiper, Please instruct donors to swipe straight down in a single motion.

Manage Donation Receipt and Account Info

Tips and Tricks:

  • Requires Internet and Card Reader
  • Remove iPad Pin or Touch ID Lock (App will play continuously until closed)
  • Keep iPad Gestures Disabled (To prevent Gesture to home screen)
  • Uses Mobile Card Swiper, Please instruct donors to swipe straight down in a single motion.