Remove Encryption from Existing Notes messages

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To: Everyone about to migrate to Outlook, or who has already migrated

We are moving to Outlook.  Most items will migrate automatically, but encrypted emails cannot be migrated automatically, because only you are able to read the encrypted emails in your mail file.  And, only you individually can decrypt those emails.  This will all be easier than it sounds.

What You Need to Know:

  • In the period before migration, please follow the below steps to decrypt your email. That will ensure a fairly seamless migration of all your email without extra steps.
  • If you have already been migrated, please follow the below steps, and then submit a request to USSHelpDesk@uss.salvationarmy.org stating the following:
    • I have just removed encryption from my Notes messages, and need these newly decrypted messages migrated.

What You Need to Do:

  • Open your Notes Client and your mail file. Scroll down to “Views,” and click the triangle button next to it expand.
  • This will reveal a view titled “Encrypted.” Click it, and you will see a list of all the encrypted messages in your mail file across all your folders.  The emails have not been moved from their original folders, they are simply displayed here for convenience.
  • Select all by either using the hotkey combination of CTRL + A, or click the Edit menu, then select “Select All”
  • Now, click the Actions Menu, then select “Remove Encryption.”
  • Depending on how many encrypted emails you have, this can take a bit of time.
  • Please refrain from encrypting any more emails in Notes.

Do not use the Outlook Menu within IBM Notes as this option will not work, you must use the “Actions” menu

What We Will Do Next:

  • For those of you performing these steps just ahead of your Division’s migration, we will migrate all your messages, including the now decrypted items as part of the migration.
  • For those of you that have already been migrated, after we receive your notification that you have decrypted your email, we will migrate the decrypted messages to Outlook.