Focused Inbox for Outlook

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Information from support.office.com
Last updated: 06 March 2018Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab.

Outlook 2016 Outlook on the web Outlook.com Outlook 2016 for Mac Windows 10 Mail

Question mark indicates help content How do I turn off Focused Inbox?

Outlook 2016

In Outlook 2016, Focused Inbox is only available for Office 365, Exchange, and Outlook.com accounts.

Turn Focused Inbox on

  1. In Outlook 2016, select the View tab.
  2. Select Show Focused Inbox.Show Focused Inbox button on View tab

    The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

    Focused and Other tabs are at the top of the inbox when Show Focused Inbox is selected

Change how your messages get organized

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
  2. If moving from Focused to Other, choose Move to Other if you want only the selected message moved. Choose Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.If moving from Other to Focused, choose Move to Focused if you want only the selected message moved. Choose Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

    Side-by-side view of the Move and Always Move options

See Focused Inbox in action

Outlook on the web

Turn Focused Inbox on

  1. Open Outlook on the web.Primary view of Outlook on the web
  2. Select Settings icon > Display settings > Focused Inbox.
  3. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.On the Display Settings page you can turn Focused Inbox on or off
  4. Click OK.

Change how your messages get organized

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
  2. If moving a single message from Focused to Other, choose Move to Other inbox. Choose Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.If moving a single message from Other to Focused, choose Move to Focused inbox. Choose Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focusedtab.

    Move to Focused and Move to Other options in Outlook on the web

Outlook.com, Hotmail.com

Turn Focused Inbox on

  1. Open Outlook.com or Hotmail.com.Primary Outlook.com or Hotmail.com screen
  2. Select Settings icon > Display settings > Focused Inbox.
  3. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.On the Display Settings page you can turn Focused Inbox on or off
  4. Click OK.

Change how your messages get organized

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
  2. If moving a single message from Focused to Other, choose Move to Other inbox. Choose Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.If moving a single message from Other to Focused, choose Move to Focused inbox. Choose Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focusedtab.

    Move to Focused and Move to Other options in Outlook on the web

Outlook 2016 for Mac

In Outlook 2016 for Mac, Focused Inbox is only available for Office 365, Exchange, and Outlook.com accounts.

Turn Focused Inbox on

  1. Open Outlook 2016 for Mac.
  2. On the Organize tab, select Focused inbox.Focused Inbox button on the Organize tab of the ribbon

    The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Tip: You can set the badge count—the count of unread mail—to include only the messages in the Focused list. See Outlook > Preferences > Notifications and Sounds > Badge count to adjust this setting.

Change how your messages get organized

  1. From your inbox, select the Focused tab, and then select the message you want to move.
  2. Select Message > Move to Other if you want only the selected message moved. Choose Message > Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.Select Message >Move to Focused if you want only the selected message moved. Choose Message > Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

    THe two choices on the Move to Focused menu are Move to Focused and Always Move to Focused

Mail for Windows 10

Turn Focused Inbox on

  1. In Mail for Windows 10, choose Settings button in Mail and Calendar for Windows 10 > Reading.
  2. Slide Sort messages into Focused and Other to On.Turn focused inbox on or off with the slider under Sort Messages into Focused and Other

    The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Move messages from Focused to Other

  1. From your inbox, select the Focused tab, and then right-click the message you want to move.
  2. Choose one of the following:
    • Choose Move to Other if you want only the selected message moved.
    • Choose Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

Move messages from Other to Focused

  1. From your inbox, select the Other tab, and then right-click the message you want to move.
  2. Choose one of the following:
    • Choose Move to Focused if you want only the selected message moved.
    • Choose Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

Frequently asked questions

Why don’t I see Focused Inbox in my Outlook?
How does Focused Inbox work with Clutter?
Can I keep using Clutter instead of Focused Inbox?
If I turned off Clutter, will I still be able to try Focused Inbox?
Does Focused Inbox organize all the mail in my inbox as soon as I turn it on?
I’m using Focused Inbox already on Outlook for iOS or Android. Does anything change for me?

Related Topics

Turn off Focused Inbox
Focused Inbox for Outlook Mobile

https://support.office.com/en-us/article/focused-inbox-for-outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?ui=en-US&rs=en-US&ad=US