Password Change Sync Times

Your AD Single Logon Name Password will now sync to systems IBM Lotus Notes (Domino) Authentication.
Please view the table below for when your new password will be accepted by the listed application.

Apps Using Lotus Notes Authentication
App Hosted By Estimated Replication Time
CEP USS/THQ 15-60 Minutes
OMS Contacts, OMS, IPS IHQ 4 hours
North American Dispo USC/THQ 6 hours
DIG USS/THQ 15-60 minutes
Red Shield Toolkit NHQ/THQ 2 hours
Mailboxes in IBM Notes Webmail USS/THQ 15-60 minutes

Password Rules

If you need to change the password for your account, visit

Here are the password rules that are enforced in the Southern Territory for most users:

  • Remember the last 24 passwords (you can’t reuse your last 10)
  • Maximum password age of 180 days
  • Minimum password length of 8 characters
  • Minimum password age of 1 day
  • Complex passwords required.
  • A complex password is defined as having three out of the following four characters:
    • Uppercase English letters A-Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
    • Lowercase English letters a-z a b c d e f g h I j k l m n o p q r s t u v w x y z
    • Number 0 to 9 0 1 2 3 4 5 6 7 8 9
    • Non-alphanumeric characters ” # $ % & ‘ ( ) * + , – . : ; < = > ? @ [ \ ] ^ _ { }
    • Can’t contain consecutive characters of your user name

This may seem to make the process of creating a new password seem very difficult, so let me make a few suggestions as you create your password. You can create a sentence (including spaces) that is easy to type and easy to remember. Also, I recommend that you spend a couple of days prior to your password expiration by typing your password to make sure it is easy to type and remember.

“The secret to strong passwords is to not choose a password, but to build a password. Don’t just think of some word and use that as your password. Use some specific technique to construct a complex password that is not only effective but easy to remember.” Perfect Passwords by Mark Burnett (p. 95)

Here are some helpful tips below...

  • Dictionary words are not all bad. Using dictionary words by themselves makes dictionary attacks very easy. Combining dictionary words in nonsensical manners can greatly improve the security. In addition, using multiple words (thereby increasing the length of the password), increases the security.
  • passwords can contain spaces. Write your password as a sentence which makes it easier to type and easier to remember.
  • Think Dr. Suess. He had a great way of combining words and making up nonsense rhyming words that are extremely easy to remember (just remember how you were able to memorize Green Eggs and Ham, besides the fact that you had to read it twenty times a day).
  • Create a password to look like an email address or a phone number. ( Darth.vader@anakin.skywalker or )
  • Use a roundabout way to say something. Instead of saying bald, you might use Follicle deprived.
  • Letter Swapping: Sour Grape becomes Gour Srape.
  • Use diverse dialects: Elmer Fudd I have fawwen and I can’t get up! Or Pirate Ayyy blem me down matey an I can’t be getting up!
  • Your password cannot contain any portion of your name.
  • Citrix: Citrix does not like to have a trailing space on a password. This means to not end your password with a space.
  • Think of them as pass phrases; a combination of words, spaces and characters making them easier to type and remember.
  • You can write down your passwords – if you write it in a secure location! (store them in your wallet or purse but don’t ever leave it anywhere at your desk or computer!)
  • Do not ever type your password into a public computer (at a kiosk or internet café).
  • Don’t forget to use secure passwords for your personal use (internet banking, email, IM, etc…)